OpenAI launches safety feature for suicide risk
OpenAI is introducing a new feature called "Trusted Contact" for ChatGPT, designed to alert a pre-selected contact person if self-harm behavior is suspected in user conversations.
What happened?
OpenAI has launched a new safety feature in ChatGPT called "Trusted Contact". This feature is intended to proactively protect users by notifying a predetermined contact person if ChatGPT identifies signs of self-harm or suicidal ideation in a user's conversations. The role of the trusted contact will be to act quickly and potentially offer the necessary help. The feature has been developed as part of OpenAI's broader efforts regarding safety and user protection.
Key facts
| Lanseringsdatum | 7 maj 2026 |
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”The company is expanding its efforts to protect ChatGPT users in cases where conversations may turn to self-harm.”
Why it matters
The introduction of "Trusted Contact" marks a step by OpenAI towards taking greater responsibility for user wellbeing, particularly in dialogues that may move towards sensitive topics such as self-harm. By involving a trusted contact person, an additional safety net is created beyond existing safety mechanisms. This is an important development as AI chatbots become increasingly integrated into people's lives, and thus handle increasingly complex and potentially vulnerable content.
Who is affected?
Users of ChatGPT are directly affected, particularly those who may find themselves in a vulnerable situation. The feature also targets individuals designated as a "Trusted Contact", as they take an active role in user safety. Third parties working with mental health may also be affected, as OpenAI, through this feature, can contribute to preventing serious situations.
What else you should know
This feature builds on previous initiatives from OpenAI to manage high-risk user conversations and aims to complement rather than replace professional support services.
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