ChatGPT launches trusted contact for suicide prevention
OpenAI is introducing a new safety feature in ChatGPT called "Trusted Contact", designed to notify a designated person if serious concerns about self-harm are detected.
What happened?
OpenAI has launched the "Trusted Contact" feature in ChatGPT. This opt-in feature is designed to automatically notify a designated, trusted contact if the AI system identifies signs of serious self-harm ideation during a user conversation. The feature is optional and must be activated by the user.
Key facts
| Funktion | Trusted Contact |
|---|---|
| Tillgänglighet | Global |
| Syfte | Självmordsprevention |
”Introducing Trusted Contact in ChatGPT, an optional safety feature that notifies someone you trust if serious self-harm concerns are detected.”
Why it matters
The initiative aims to strengthen the safety net around ChatGPT users. By involving a trusted person, OpenAI can provide an additional layer of support in potentially dangerous situations, contributing to early intervention in mental health issues or crises. It reflects a growing awareness of the ethical responsibility of AI tools and their potential to impact user well-being.
Who is affected?
The feature is primarily aimed at ChatGPT users who may experience mental health issues or be in crisis. Their trusted contacts are also affected, as they receive a notification about a potentially serious situation. OpenAI, as the system developer, has implemented this as part of its safety and ethics work. Third-party developers building applications on top of OpenAI's models can also learn from these types of safety features.
Impact on the EU
The feature is available globally and thus also for users within the EU. Like all processing of personal data, its implementation must comply with the General Data Protection Regulation (GDPR), particularly given the sensitive nature of the information being handled.
What else you should know
OpenAI emphasises that "Trusted Contact" is a supplement to existing safety measures and professional help. Users are encouraged to also seek direct support from healthcare professionals when needed.
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